Voice & Text AI Agents
Cut response times from minutes to <3 seconds, with all details captured on the first call
Open311 – Native Service Desk
Eliminates manual entry – requests flow directly into existing CRMs
Data & Analytic Dashboard
Turn interaction into actionable data – to optimize staff and measure performance
Responds in any language, resolves issues correctly, routes to the right place, and escalates urgent calls
Residents can text or WhatsApp photos and messages – the bot categorizes the issue and attaches location details from the message or image
Track service requests in real time through the web without downloading an app or creating an account